Chat filtered by language and country
Guests find people who speak their language or come from their country, or open up to everyone at the resort.
Social app for resorts & hotels
Turn your guests into a crew
Nakamates is the social app that helps resort guests meet, join activities and enjoy their holiday together. Free 30-day pilot for selected resorts.
- Free 30-day pilot
- No commitment
- GDPR compliant
How it works
From check-in to crew in three steps
No hardware, no complicated setup. Your reception team hands out a code, and guests do the rest.
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Reception hands out the QR code
At check-in, your staff gives a private QR code to adult guests whose age has been verified. No code, no access.
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The guest creates a profile
Language, country and interests: set up in under a minute, so guests can find people they click with.
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They chat, join and find their crew
Guests chat, sign up for your events and excursions, and meet the people they will share the holiday with.
Features for guests
Everything guests need to make holiday friends
Simple, friendly and designed for short stays. Guests open it, find their people and put the phone away.
Events and excursions
Your activities in one place, with the list of participants and a group chat for each event. Guests see who is going before they sign up.
Push announcements from the resort
Last-minute activities, weather updates and special offers reach every guest's phone instantly.
Review link at the end of the stay
When the holiday ends, guests receive a direct link to review your property, while the good memories are still fresh.
Block and report
Any guest can block or report another user in two taps. Reports are reviewed by our team.
Imagine your guests saying: we met on day one and spent the whole week together.
The moment every guest remembers, and every resort wants to create.
For resorts
Happier guests, better business
When guests make friends, they stay active, spend more and leave with a story to tell.
More activity participation
Guests join when they know who is going. Events fill up faster.
More extra spend
Groups order another round at the bar and book excursions together.
Better reviews
Guests who made friends remember the holiday, and rate it higher.
A direct channel to guests
Reach every guest instantly, without flyers or email lists.
Dashboard to publish events
Create events, set capacity and track sign-ups in a few clicks.
The name
nakama + mates = nakamates
Nakama means "crew" in Japanese. Mates means friends. Nakamates turns strangers into holiday friends.
仲間 · nakama
Safety & privacy
Safe by design, private by default
Nakamates is a closed community that exists only inside your property, only for the length of the stay.
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Reception-only access
Guests join only with a code from your reception, given to adults verified at check-in.
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No documents collected
Nakamates never asks for or stores ID documents. Identity checks stay with your front desk.
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Active moderation
Block and report tools and content filters keep conversations friendly, and reports are reviewed by our team.
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GDPR compliant
Minimal data, clear consent and a data processing agreement with every resort.
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Chats deleted at the end of the stay
Conversations are automatically deleted when the stay ends. Guests keep the memories, not a data trail.
Limited places
Free 30-day pilot
Try Nakamates with your real guests for a month. We take care of everything, you watch your guests become a crew.
- 30 days, completely free
- Setup and customisation included
- No commitment
FAQ
Questions from resorts
How much does it cost after the pilot?
Pricing is tailored to your property and based on the number of rooms. At the end of the pilot you receive a clear proposal. If you decide not to continue, you owe nothing.
How long does activation take?
Once your pilot is confirmed, we set up your branding, your first events and the QR codes, and train your reception team in a short call.
Which languages are supported?
At launch the app will support English and Italian, with Spanish and German coming next. Guests can filter chats by the languages they speak.
How is guest data handled?
We collect only what the app needs: first name, language, country and interests. No ID documents. Chats are deleted at the end of the stay, and we sign a GDPR data processing agreement with every resort.
How do guests get the app?
Guests scan the QR code received at reception. It opens the download for iPhone or Android and connects them to your resort automatically. The code works only for your property and only for the dates of the stay.
How is moderation handled?
Every guest can block or report other users. Automatic filters catch offensive content, reports are reviewed by our team, and your staff can remove a user from the community at any time.
Contact
Request your free pilot
Tell us about your property. We will get back to you within two working days to plan your pilot.
Thank you, request received!
We will get back to you within two working days to plan your free pilot.